Our Story
Yes… we like to be paid for our work (and trust us, we deserve it), but that is not why we are here. We believe that developing human potential builds better teams. Building better teams builds better businesses. And building better businesses, in turn, includes developing a committed and diverse workforce. It's a cycle. The greater the impact we can have on organizations that impact others, whether that be within the organization, through the customers, or whomever they affect, the more fulfilling our work is… and the greater job we have done at delivering on our purpose as people in this world.
Our Mission
Our purpose is to elevate the "human" side of the business and, in doing so, elevate the baseline for all of humanity. We know money talks, but we also know people are the ones who listen. We change the dialogue to be one focusing on integrity, progress, and sustainability for our clients and supporting diversity, equity, and inclusion for all the communities we touch. That's who we are, and that's what we do.
Our Team
Jim Colwick
Jim Colwick is the Managing Principal of Integral Change® LLC.
For over 25 years, Jim has worked with executive leadership teams to reshape their futures, ranging from initiatives to improve corporate performance to the design and implementation of new business models to take advantage of disruptions in the marketplace.
Jim specializes in transformation strategy, executive alignment, workforce engagement, and the development of adaptive organizations. His clients have included Fortune 500, mid-size, and entrepreneurial corporations in technology, energy, financial services, healthcare, manufacturing, transportation, and government. He has also held senior leadership positions in innovative, high-growth technology consultancies focused on strategy, technology modernization, customer experience, and business transformation.
Jim holds an M.A. in Management from John F. Kennedy University and a B.A. in Psychology from the University of Oklahoma. He has certifications in Design Thinking from IDEO U, project management (PMP) from the Project Management Institute, applied behavioral science from National Training Laboratories, and coaching (PCC) from the International Coach Federation.
Learn more about Jim at linkedin.com/in/jimcolwick
Lisa Hendrickson
Lisa Hendrickson sold her first idea for a company to her father when she was five years old and for twenty-five cents. Today she is a serial entrepreneur who has lived an immersive life around start-up ventures. She is the founder of Spark City, a "thinking Partner" consultancy that helps companies trailblaze new products, services, and business models. Prior to Spark City, she was the COO of HCC, an award-winning, pioneering sustainable luxury interiors company that became one of the fastest-growing inner-city companies in America, garnering a coveted slot in the ICIC 100. She is an adjunct professor of business at New York's Fashion Institute of Technology. She has been a featured speaker for INC. 500 and has appeared in The New York Times, BBC World Business Report, CBS's The Early Show, ABC's World News Tonight, Crain's N.Y., and many other fine News Outlets. Lisa has an M.A. and B.A. from the University of New Mexico.
Cameran Haire
Cameran Haire is a Principle at The Success League, coaching new customer success executives and CSMs and helping leaders transform their customer success organizations. Over the past 20 years, Cameran Haire has been a senior executive in both growth-stage tech companies and large at-scale enterprises. She has built numerous successful U.S. and international organizations throughout her career. She received her B.S. degree from the San Jose State University, and now lives in Livermore, California, where she spends her time supporting local theater and making wine.
Marco Arias
Marco Arias is a Senior Business Executive with a career in transforming B2B and B2C customer experiences into successful revenue growth, cost savings, and customer retention. For over 20 years, he has held executive positions in Technology Services, Telecom, Healthcare, Manufacturing, Energy, and FinTech in Fortune 500 corporations and start-ups. Marco's focus is on enriching people's lives across the entire ecosystem by influencing champions, inspiring people, and delighting customers. He has a unique combination of certifications and extensive experience in digital discovery, sales, customer success, contact centers, marketing, customer service, product P&L, and supply chain. He is a trusted advisor to senior executives, developing a strategy to drive implementation and get results. Marcos has a Masters of Science Management (MBA) from The Georgia Tech Scheller College of Business and a B.S. in Biomedical Engineering from the Catholic University of America.
John Miller
John Miller is a Co-founder and Board Chairman of The Clearing, Inc., a Washington, D.C.-based consulting firm founded in 2009. The Clearing focuses on helping government and private sector organizations engender new, transformative possibilities for a better world. The firm's technology assists organizations in driving to consensus and solving "wicked problems," or those involving the highest levels of stakeholder and technical complexity.
Solution areas include leadership development, strategy, culture, and customer experience. The Clearing's clients include most of the agencies of the United States federal government as well as a wide range of organizations, including state and local governments, multinationals, and fortune 500 companies. Prior to launching The Clearing, John was a Co-founder and Vice President of the Touchstone Consulting Group, which grew to $40 million in revenue and 200 employees and was bought by CSRA International, Inc. in 2005. John has a B.S. in Computer Science and Business from Central Michigan University.
Representative Clients
American Express
Amtrak
Briggs & Stratton
Chevron
ConocoPhillips
Disney
Lilly
Energy Power Research Institute
ExxonMobil
Honeywell
HP
HSBC
Jet Propulsion Laboratories
Lafarge
Overlake Medical Center
Providence Health & Services
Physio-Control
PG&E
Singapore Telecom
Spectra-Physics Lasers
Sybase
YRC Freight
US Coast Guard
US EPA
US General Services Administration
NASA
Dept. of Agriculture
Dept. of Defense
Dept. of Energy
Dept. of Homeland Security
Dept. of Treasury